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Do you offer Double or Single Seated Kayaks, or both?We only offer double seated glass bottom kayaks only with a maximum weight limit of 380lbs with both people riding together. If you are an odd number party such as 3 people then one person will ride in their own double seated kayak which we would recommend as the heaviest or tallest individual and the other 2 people would ride together.
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Can I bring food or drinks?We do not recommend bringing food as we will stop at certain locations to take pictures and talk about the area but it won’t be enough time to eat anything. We do not allow alcohol beverages on the tour but you may bring a beverage.
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Do we need to know how to swim?No we provide life jackets for you but our kayaks are extremely stable and do not tip over or sink.
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Do you provide life jackets?Yes we provide life jackets for all individuals on the tour. Our children’s life jackets are 30lb to 90lbs, so if you have a child under 30lbs then you may want to bring your own child’s lifejacket to fit to size.
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What happens if I am running late?Our kayak tours fully book up on a regular basis so with respect to everyone going on the tour it’s important that you arrive absolutely no later than the actual scheduled tour time. If you miss the tour from arriving late then unfortunately there is no option to receive a refund.
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If I need to process a refund, how long does it take before the money goes back into my account?On average it usually takes 5 to 7 business days for the funds to go back into your account.
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What’s the largest size group you can accommodate?We can accommodate groups up to 18 people.
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Are Children allowed on the tour?Yes we allow children from 3 years of age to 12 years of age. Younger children are able to sit in front of an adult with a child’s cushion along with life jacket that we will provide.
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If I have knee or back problems can I still go on the kayak tour?Some people have gone on our tour with knee or back problems as our staff will help you in get in and out of the kayak but understand that is upon your own risk and ultimately your decision which based on knowing your own limitations.
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Do you need to know how to kayak?No, as we’ve had thousands of first time kayakers go on our kayak tours. What’s important though is to please watch the paddle tutorial on YouTube on how to kayak and the most efficient way to paddle.
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What happens if bad weather cancels the kayak tour?Weather conditions change constantly in Florida so if weather cancels the kayak tour then we will text you 2 hours before the tour to let you know it’s been canceled. If we cancel then you will have the choice to reschedule to another available day or receive a refund.
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Will I get wet on the kayak tour?Our kayaks are similar to canoes and there are no vent holes in them where water gets in so in most cases you’ll stay dry although some people do get wet from the drip of their paddle on their knees so we recommend bringing a towel to lay in your lap if you wish to stay completely dry.
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Is there parking at the tour location?Yes all of our locations have onsite parking although some sites have parking meters so be prepared to pay $2-$6 for parking at some of our locations.
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What should we wear?Do not wear a bathing suit. We recommend casual clothes with shoes as you’re able to step into the kayak without getting your feet wet. In the winter we recommend wearing pants and long sleeves plus jacket to stay warm.
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Do you have restrooms on site?We recommend using the restroom before arriving to the tour site as we can’t guarantee the location you’re going to have a restroom or is operational at the time of your kayak tour.
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Do we go out in rough water or wavey conditions?Our tours are in canals that are protected from rough water and waves so the water is very calm.
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When do I need to arrive at the tour location?We ask that you arrive no later than 15 minutes before your scheduled tour time.
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